Terms and Conditions
These terms and conditions are an agreement between you and EasyBeauty. Please read these terms and conditions carefully. These Terms and Conditions apply to the homepage located at http://easybeauty.ecrater.com (the "Website"). "You" or "your" refers to the person using this Website. These Terms and Conditions describe the rules that apply to your use of this website. We are committed to safeguarding the privacy of individuals with respect to personal data. We therefore make sure that our policies and practices in relation to the collection, use, retention, transfer and access of personal data comply with the requirements of the Personal Data (Privacy) Ordinance (Chapter 486) under the laws of Hong Kong .
EasyBeauty.com may change these Terms and Conditions at any time, and such changes will be posted on the Website and
are effective as of the time of such posting. By using this Website you agree to the current version of the Terms and
When you visit EasyBeauty.ecrater.com and it's affiliates domains, in order for us to provide you with the products or services that
you have requested, you may be asked to provide us with personally identifiable information. For example, when you order a
product, you will undergo a checkout process, during which you will be asked for your shipping and billing addresses, a
daytime phone number, your e-mail address, and your credit card number or other payment-related information. If you send an
inquiry to one of our customer service representatives, we will also store a record of your request along with your e-mail
address. In addition, our Web servers track various technical details about your visit, such as your computer's IP address
and which pages you visited, however that information does not typically contain any personally identifiable information about you.
Use of Information
In order to operate this Web site and in order to provide you with the products and services you have requested, we
occasionally need to share information with third parties. We may transmit your personal information to service providers who
assist us in processing orders, shipping products to you, processing your payment information, sending you e-mails and newsletters. We have agreements with these service providers that they will protect your privacy in accordance with our
additional protections, so you are encouraged to read those statements when presented to you.
EasyBeauty may also use data to improve marketing and promotional efforts, to statistically analyze site usage, to
improve content and product offerings, and to customize site content, layout, and services. Additionally, this data may be
shared with third parties on an aggregated basis.
EasyBeauty provides site visitors with the opportunity to opt-out of receiving our online communications. If you would
like to opt-out of receiving email communications, email us at the customer service e-mail address with OPT OUT in the
subject line. Requests to unsubscribe from email are processed immediately, but you could continue to receive emails, which
entered the system prior to processing your request, for up to 30 days.
To discontinue the receipt of postal mail, please email Customer Service and ask that your name be removed from our postal
mailing list. Please note that you may continue to receive mailings, which entered the system prior to processing your
request, for up to 12 weeks. Any mailings that you may receive during this time period do not reflect your subscription
status, and we ask you to please disregard them.
Information Disclosure Required by Law
If required by law, we may provide any and all information we have about you to law enforcement or other government agencies,
pursuant to a subpoena, warrant, or other order by a court of competent jurisdiction. In all cases, we will require written
documentation of the request, proof of the identity of the law enforcement official making the request, and we will take
steps to authenticate the validity of the request. Any law enforcement or government agency request submitted with less than a court-issued order will be evaluated on a case-by-case basis according to the need and urgency, as well as the particular
law enforcement agency making the request.
A cookie is a block of text placed in a file on the user's hard drive by a Web site you've visited. These types of cookies cannot identify an individual user specifically, such as by name or address, unless the cookie data is attached to personally
navigation and track page use. This helps us identify ways to improve the shopping experience. Cookies used for this purpose
are not attached to personally identifiable information.
items in the shopping cart. Cookies serving this purpose are saved for a designated period of time in case the visitor's
session expires or they return to complete a purchase within that time frame.
If you do not want to receive e-mail from us in the future, please let us know by email, by calling, or by writing to us at
the above postal address and telling us that you do not want to receive email from our company.
If you provide us with your e-mail address, you may receive messages about your order status, issues regarding the operations
of this Web site, and messages from subsidiaries of EasyBeauty.com and other companies with operational relationships to EasyBeauty.
If you provide us with your postal address, you may receive periodic catalogs from us, or other notices containing
information about new products and services. We do not share e-mail addresses with any outside organizations for marketing
purposes. If you do not wish to receive postal mailings from EasyBeauty, its subsidiaries or affiliates, please let us
know by sending an e-mail, calling, or writing to us at the above postal address. Please provide us with your exact name and
postal address and state the lists from which you wish to be removed so that we can be sure your information is removed from
future mailing lists.
We will request your telephone number or facsimile (FAX) number, and if you provide it, you may receive telephone or FAX
contact from us with information regarding your orders or requests for information. We do not share phone or FAX numbers with
third parties for marketing purposes.
EasyBeauty.com values your business and is committed to doing everything possible to make our online ordering process
secure. As always, our 100% satisfaction guarantee applies to any and all purchases from EasyBeauty.
Any credit card information you enter will be on PayPal's website and is strongly encrypted by industry-standard protocol,
SSL (Secure Sockets Layer). PayPal uses SSL to communicate with secure browsers. These browsers encrypt your credit card and
personal information in a way that makes it extremely difficult for anyone to intercept and misuse while being transmitted
between your computer and our server.
Once you have completed your order online, our security procedures do not end. While no credit card information is stored on our computers, we take appropriate precautions to protect the security and privacy of the information that is stored on our
computer networks. Access to your data by our employees is limited to those in highly specified roles, controlled by password
protected systems, and monitored for abuse.
If you have any further question regarding your online security, please e-mail us at infor@EasyBeauty.com
In accordance with federal law, we do not knowingly collect personally identifiable information from children under age 13
without the verifiable permission of a parent or guardian. If you are under age 13, you are welcome to browse our Web site.
However you are not permitted to use any of the features of our site that require the collection of any personally
identifiable information. If we determine that we have erroneously collected a child's information, we will immediately
undertake to delete that data from our records.
We take pride in offering our customers the best quality. If you are dissatisfied with any purchase made, please email us by email@example.com within 7 days from the date of delivery for replacement or refund.
There are two ways for refund. It can be deducted from your next delivery. Or we can post a cheque to you
Refund is valid only under the following conditions:
Evidence can provided that the good delivered is ordered from us.
The goods are provided to be
1 broken during the delivery process
2 fake good
3 not the exact product ordered
4 Out of expiry
Differences in shipping charges (if applicable) will be included when calculating the price difference.
Differences are calculated on your actual purchase price.
Taxes will be excluded from the price difference calculation
EasyBeauty.com respects and honors all visitor preferences for receiving communications both online and in the mail.
To opt-out of receiving email communications, postal mail, please follow the directions below. Any request for personal
information will be fulfilled within a reasonable time frame.
* Email: Email us at infor@EasyBeauty.com to change your email preferences
* Postal Mail: Email us at infor@EasyBeauty.com to change your postal mail preferences